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Heating load calculations

    Installing a fireplace with too much heat is a common mistake. The concept of having a fireplace is to be able to run it and not over heat the room. We do have tips and tricks to help overcome this problem.

 Pre-Assembly and burn in service

    For customers that may want the piece of mind in knowing the accessories, wiring and gas conversion has been done properly. 

    We offer pre assembly and burn in service on all Napoleon gas fireplaces gas stoves and gas fireplace inserts. This consists of un-packing the unit and installing any purchased accessories such as blowers, brick kits or wiring remote controls. This also includes installing the stainless steel gas whip\s (converting to propane gas if necessary) and burning the fireplace to be sure there are no mechanical problems. The charge for this service is $79.00 per-unit.

After the purchase we offer free installation and technical service advice for 30 days.

Parts: We have a full stock of Napoleon parts on hand at all times.